Recording Policy

Turbo AI emphasizes the importance of upholding legal and institutional regulations concerning the recording and sharing of educational content. We require our users to strictly observe the following guidelines:

Compliance with School or University Policies

Users must not record or upload any material that contravenes the policies set by their school, college, workplace, university, or instructor. It is the responsibility of each user to be fully informed about and comply with their institution’s rules regarding the recording and distribution of educational materials and lectures.

Adherence to Copyright Law

Users must refrain from recording or uploading any material that is protected by copyright unless they have obtained explicit permission from the copyright holder to do so. This includes text, images, graphics, and any other form of copyrighted material.

Respecting Privacy and Sensitive Conversations

Users are prohibited from recording or sharing any sensitive conversations or information that would breach privacy laws and regulations in the United States. This includes private discussions, confidential communications, or any other exchanges that are legally protected against unauthorized recording and dissemination.

Turbo AI does not condone and is not liable for the recording or uploading of any content that is prohibited by educational institution policies, copyright law, or U.S. privacy laws. Users assume full responsibility for ensuring their conduct on the platform is in full compliance with these laws and policies.

By utilizing our platform, users agree to indemnify Turbo AI against any legal action taken due to the unauthorized recording or sharing of material. We trust our users to respect the intellectual property, privacy, and policy restrictions that govern educational content and private communications.

License to View Turbo Content

Subject to your adherence to these Terms of Use, Turbo AI grants you a limited, personal, non-exclusive, non-commercial, revocable, and non-transferable license to access and use the content provided by Turbo AI ("Turbo Content"). The use of the Services is strictly for your personal, non-commercial educational purposes only.

You agree not to access, copy, record, or procure content or information from the Services through any automated means, including but not limited to scripts, bots, spiders, crawlers, or scrapers, or employ any data mining technology or processes to frame, mask, extract data, or otherwise obtain materials from the Turbo Content (except as a result of standard search engine or Internet browser usage), unless you have been specifically permitted to do so in a written agreement with Turbo AI.

If you purchase a subscription or a license to access any Turbo Content, such subscription or license is for your individual use only and should not be shared with others. Turbo AI may establish reasonable boundaries on your scope of access to Turbo Content, which can include limits on time, the number of materials accessed, or the number of devices used to access such Content, to prevent unauthorized use or third-party access to the Content.

Fulfillment Policy

At Turbo AI, we are committed to providing our customers with clear and transparent policies regarding refunds, delivery, returns, and cancellations. Our aim is to build trust through fairness and clarity, ensuring a seamless experience for all our users.

Refund Policy

All sales are final. Refunds are only issued in the event of a verified technical malfunction that prevents access to the service.

If you believe there is a billing error or an issue with your account, please contact our support team at contact@turbolearn.ai before contacting your bank — we're happy to help resolve any concerns.

Delivery Policy

Given the nature of our services, all deliveries are conducted digitally. Upon purchase, you will gain instant access to the software or service you have subscribed to. Access details and instructions will be provided via email immediately after your transaction is completed.

Return Policy

Due to the digital format of our services, returns are not applicable. We encourage our customers to review all service descriptions and requirements before making a purchase. Should you encounter any problems with your service, please reach out to our support team for assistance.

Cancellation Policy

Subscriptions to our services can be cancelled at any time through the billing portal on the settings page of our website. Upon cancellation, you will retain access to premium features until the end of your current billing period. After this period ends, access to premium features will be revoked

Turbo AI Content and Copyright Policy

At Turbo AI, we respect the intellectual property rights of all individuals, including faculty and educational institutions. Our platform provides a collaborative space for academic growth, but it is paramount that this space operates within the bounds of legal and ethical standards, particularly concerning copyright law. We require all users to comply with copyright laws and respect the intellectual property rights of content creators.

Prohibited Actions

The following actions are expressly prohibited on Turbo AI:

Uploading Copyrighted Content without Permission: Turbo AI does not condone or encourage the upload, sharing, or distribution of copyrighted material without proper authorization.
Uploading Faculty-Generated Content without Permission: Faculty members hold copyright over their instructional materials. Students are not permitted to upload faculty-generated content, such as lecture notes, slides, or other educational resources, without explicit consent from the copyright holder.
Sharing of Recordings or Transcripts: Turbo AI strictly prohibits the sharing of direct lecture recordings or verbatim transcripts on our platform. In fact, we do not store lecture transcripts nor do we provide users with access to them. This measure is in place to respect the intellectual property of educators and the privacy of the classroom environment.
Disobeying University Policies: Users must ensure that any content uploaded to their university's community on Turbo AI complies with all relevant university policies. This includes, but is not limited to, policies against unauthorized recordings, sharing of materials, and breaches of academic integrity. If an action is legal in a user's locality but contravenes university regulations, it should not be performed or shared on our platform.

The educational content provided to Turbo AI users is delivered in the form of summarized, concise, and AI-generated overviews to ensure effective learning while respecting copyright norms.

Compliance with Copyright Law

Turbo AI complies with the provisions of the Digital Millennium Copyright Act (DMCA). Users who wish to report a violation may submit a DMCA notice to admin@turbolearn.ai including:

Your contact information.
A description of the copyrighted work claimed to have been infringed.
A description of where the material is located on our platform.
A statement of good faith belief that the disputed use is not authorized.
Your electronic or physical signature.

Accountability and Consequences

Upon receipt of a valid copyright infringement notice, Turbo AI will act promptly to remove or disable access to the material claimed to be infringing.

Violation of our policy may result in various consequences, including:

The removal of the infringing content.
Suspension of the user’s access to our services.
Termination of the user’s account.
Legal action against the user for copyright infringement.

Collaboration with Academic Institutions

Turbo AI seeks to collaborate with academic institutions to ensure the proper use of our platform. If you represent an academic institution and have concerns or wish to establish guidelines for your students and faculty regarding the use of Turbo AI, please contact us at admin@turbolearn.ai. We are committed to working with you to ensure our service enhances the educational process while respecting intellectual property rights.

Honor Code

We firmly believe in the essential role of academic integrity in the learning process, and we dedicate ourselves to its preservation.

Our platform is constructed to facilitate learning by providing innovative tools such as AI-generated notes, flashcards, and quizzes. These features are devised only to complement and reinforce one's learning experience, not to replace the hard work and understanding that come from personal study and reflection.

It is strictly against our policies for our services to be utilized for any form of academic dishonesty. This includes, and is not limited to, the sharing of test content or other assessment materials. Engaging in such practices, like soliciting or distributing test answers, or plagiarizing content to submit as one's own, is fundamentally at odds with the educational values we uphold.

The misuse of our platform to facilitate cheating, fraud, or academic dishonesty is strictly prohibited. If we identify that our services have been employed inappropriately, we will take decisive action to maintain the integrity of our platform and our learning community, which may include the removal of infringing materials, the deactivation of the accounts of users involved in such misconduct, and collaboration with academic institutions. We reserve the right to share any publicly posted content and the account information of the individual who posted that content with universities and academic institutions.

As students ourselves, we empathize with the demanding schedules and pressure that academia imposes. Yet, we are also aware, through the cautionary stories of classmates and colleagues, that the shortcuts taken by violating academic integrity codes offer no true advantage. Simply copying answers or sharing unelaborated solutions may facilitate task completion, but it undermines the very goal of education, which is learning and comprehension. This is a stance we firmly maintain and uphold within our Services.

Full terms of service

Effective Date: May 27, 2026

These Terms of Service ("Terms") are entered into by and between you and TurboLearn, Inc. ("we," "Turbo AI," "us," or "our"). These Terms govern your access to and use of our website (www.turbolearn.ai or Turbo.ai) ("Website") and our mobile application ("App"), including any content, technology, functionality, and services offered on or through the Website and/or App (collectively, the "Services").

Your access to and use of the Services is conditioned upon your acceptance of and compliance with these Terms, which is a binding agreement between you and Turbo AI. These Terms apply to all visitors, users, and others who access or use the Website, App, Services, or Service Content, whether as a guest or a registered user. By accessing or using the Services or Service Content you agree that you have read and understand these Terms. If you disagree with any part of the Terms, then you do not have permission to access or use the Services.

We reserve the right to modify these Terms at any time. The effective date of these Terms is identified at the top of the page. All changes are effective immediately upon posting and, by accessing or using the Services after changes are posted, you agree to those changes. Notice of material changes will be conspicuously posted on the Services or otherwise communicated to you.

THESE TERMS CONTAIN AN AGREEMENT BY YOU TO RESOLVE DISPUTES THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS AND CONTAIN A WAIVER OF CLASS ACTION PROCEEDINGS. PLEASE REVIEW THE ARBITRATION SECTION AND CLASS ACTION WAIVER BELOW SINCE YOU ARE GIVING UP CERTAIN RIGHTS, SUCH AS THE RIGHT TO A JURY TRIAL AND THE RIGHT TO SUE TURBO AI IN A CLASS ACTION LAWSUIT.

1. Service Limitations and Intended Use

Services Overview. The Turbo AI Services allow users to upload limited text, files, content, data and materials (including recordings, PDF documents, and videos) ("Inputs") for transcription or note generation, which Turbo AI converts into notes and other study materials ("Outputs") using various third party artificial intelligence ("AI") tools, including AI tools provided by third parties, such as Grok, Claude, OpenAI, Anthropic, Together AI, Google, and Modal Labs. The Services also include an AI-powered chatbot. We may change AI tools at any time. We may, in our sole discretion and without notice, introduce, modify, or discontinue features or functionality; remove, restrict access to, or take down any Service Content; and suspend or cease providing the Services, in whole or in part, at any time. "Service Content" means content made available by Turbo AI through the Services, including interfaces, documentation, models, templates, transcripts generated for testing or demonstration, and any materials, data, text, audio, video, graphics, charts, photographs, interfaces, icons, software, computer code, data, trademarks, logos, slogans, names of products and services, documentation, other components and content, accessible in password-protected areas and public areas.

Inputs.

You are solely responsible for ensuring that you have the right and ability to upload any Inputs into the Services. You may not upload any copyrighted materials as Inputs without explicit permission from the applicable copyright owner. This may include your professor and any other faculty members that own the copyrights in the Input.
It is strictly against our policies for our Services to be used for any form of academic dishonesty. This includes, and is not limited to, sharing test content or other assessment materials. Engaging in such conduct, soliciting or distributing test answers, or plagiarizing content is fundamentally at odds with the educational values we uphold. If we determine in our sole discretion that any Input is inappropriate or in violation of our policies or values, we may remove it from the Services and your account and access may be suspended or terminated. We also reserve the right to share any Inputs and account information with universities and academic institutions that request it.
Certain organizations and educational institutions prohibit recording live lectures without the consent of the professor, lecturer, and/or other attendees. In addition, certain courses and professors may have their own policies that you may be required to abide by. You are solely responsible for reviewing all applicable policies and must ensure that you comply with such policies and have all consents necessary to create any recordings or otherwise submit the Inputs.
The Services are not intended to be the system of record for your primary source materials. We make no assurance or guarantee that any recordings or other Inputs will be retained by the Services following uploading such Inputs or the creation of Outputs. Users are not able to share Inputs consisting of recordings with other users via the Services.

Outputs.

Any Outputs generated by AI are subject to errors and hallucinations. In addition, the quality and quantity of Inputs will affect the applicable Outputs. As a result, Outputs generated by the Services are not guaranteed to be correct, complete, or error-free. You must review the accuracy of any responses, notes, outlines, study materials, and any other content generated or provided in connection with your use of the Services. You use all Outputs at your own risk.
Outputs generated by the Services may be reposted and shared with other users of the Services who must either have an existing Turbo AI account or create one via your sharing invitation before accessing the Outputs. If you elect to use Outputs generated by others, you do so at your own risk. Turbo AI does not have any control over the quality, accuracy, relevance, or reliability of any Inputs used to generate any Outputs. You use all Outputs, including those of other users, at your own risk.
The Services are intended only to supplement your study materials and methods and is not intended to replace your primary sources or materials or the hard work and understanding that comes from personal study and reflection. We, in no way, warrant that the Services will improve performance, including exam scores or grades. By accessing the Services, you acknowledge that all information provided and generated in connection with the Services is provided for informational purposes only. In no way are the Services intended to be a comprehensive study tool or a substitute for your own educational materials.

2. License

Provided you comply with these Terms, Turbo AI grants you a limited, non-exclusive, revocable, non-assignable, non-transferable, non-sublicensable license to access and use the Services via the Website and/or App solely for your own personal noncommercial purposes. Use of the App will also require you to download the App from the applicable app store, which download is subject to the applicable end user license agreement.

3. Intellectual Property

The Website and App, as well as the Service Content, including the design, selection, and arrangement of content are and will remain the exclusive property of Turbo AI or, as applicable, its suppliers, or licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Turbo AI. The Services may contain references to third-party marks and copies of third-party copyrighted materials, which are the property of their respective owners. Except as expressly described in these Terms, no licenses or other rights, express or implied, are granted by Turbo AI to you under any patent, copyright, trademark, trade secret, or other intellectual property right of Turbo AI or any third party. Any unauthorized use of any trademarks, trade dress, copyrighted materials, Service Content or any other intellectual property belonging to Turbo AI or any third party is strictly prohibited and may be prosecuted to the fullest extent of the law. Service Content provided on our Website and/or our App is not an offer for the sale and it is provided for informational purposes only.

4. Acceptable User Conduct

Prohibited Conduct: The following actions are prohibited and are violations of these Terms:

You may not connect or link the Services to any third-party software, service, or tool, via an API or otherwise. If you would like to build onto the Services or leverage the Services in connection with a third-party software, service, or tool, you should contact us beforehand.
You may not copy, reproduce, display, duplicate, sell, publish, post, license, rent, distribute, modify, translate, adapt, reverse-engineer, or create derivative works of the Services or any Service Content.
You may not engage in data mining or similar data gathering or extraction activities or retrieve data or other content from the Services for purposes of creating or compiling that content for any purpose.
You may not access, use, or copy any portion of the Services or Service Content through the use of indexing agents, spiders, scrapers, bots, web crawlers, or other automated devices or mechanisms.
You may not use the Services to post, transmit, input, upload, or otherwise provide any information or material that contains any viruses, worms, trojan horses, logic bombs, time bombs, cancelbots, malware, ransomware, adware, or other harmful computer code or programming routines.
You may not post, upload, transmit any Inputs or other materials that is unlawful, harmful, violent, offensive, discriminatory, illegal, infringing on third party rights, false, misleading, fraudulent, pornographic, libelous, invasive, or any other unlawful or unwarranted behavior, including harassment.
You may not engage in activities that aim to render the Services inoperable or to make its use more difficult or frame, mirror, or circumvent the navigational structure of any part of the Services.
You may not submit inaccurate, incomplete, or out-of-date information via the Services, commit fraud or falsify information in connection with your use of the Services, or act maliciously against the business interests or reputation of Turbo AI.
You may not post, transmit, upload or submit Inputs, or other information or content that you are prohibited from disclosing, that you do not have the right or permission to use, or that infringes or misappropriates any third party's intellectual property or other rights.
You may not send, upload, or post any unsolicited or unauthorized advertising, promotional materials, email, spam, or other form of solicitation.
You may not use the Services in violation of any third-party policies and rules that apply to you or your Inputs.
You may not engage in any conduct while using the Services that Turbo AI considers inappropriate, unauthorized, or contrary to the intended purpose of the Services.
You may not access or use the Services or Service Content for the purpose of creating a competing product or service, or that is in any way to Turbo AI's detriment.
You may not upload, transmit, or otherwise make available to the Services, including any AI-powered features of the Services: (a) Nonpublic Personal Information as defined under the Gramm-Leach-Bliley Act; (b) Protected Health Information as defined under the Health Insurance Portability and Accountability Act; (c) any sensitive or special category personal data under applicable law, including without limitation Social Security or other government ID numbers, financial account or payment card data, precise geolocation, biometric or genetic data, health data, sexual orientation, union membership, racial or ethnic origin, religious beliefs, passwords or credentials; (d) any information that, if disclosed, would trigger state breach-notification obligations under applicable law; (e) any Inputs that require Turbo AI to act as a recipient of confidential information under any non-disclosure obligation.

Violations. Although we do not generally monitor user activity occurring in connection with our Services, if we become aware of any possible violations by you of any provision of these Terms, Turbo AI reserves the right to investigate such violations, and we may, at its sole discretion, immediately terminate your license to use our Services, without prior notice to you or anyone else.

5. Accounts

Eligibility. The Services are available only to individuals who are at least 16 years old (or the higher minimum age required by applicable law in their jurisdiction). If you are 16 or 17, you may use the Services only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. By opening an account, you represent and warrant that: (i) you are either (A) 18 or older and the age of majority in your place of residence, or (B) 16-17 and have your parent or legal guardian's consent; (ii) all information you provide to Turbo AI during registration is truthful, accurate, and complete; and (iii) you will comply with these Terms.

Registration. Certain features may require a Turbo AI account. As part of the registration process, you are required to select and use a password. You are responsible for keeping your credentials confidential and for all activity on your account, whether or not authorized by you. Notify us immediately of any suspected or actual unauthorized use.

Account Use. Your Turbo AI account is personal and non-transferable. You may not transfer or share your account credentials with anyone else. Depending on your subscription, you may access your account from multiple devices. You may terminate your account at any time through your account settings or by contacting us as described below.

Suspension and Termination by Turbo AI. Turbo AI may, at any time and in its sole discretion, suspend, deactivate, or terminate your account or your use of the Services, or terminate these Terms, without notice or liability, including for any breach of these Terms, unauthorized use of your credentials or account, or conduct inconsistent with applicable laws or regulations. You agree that Turbo AI has the right to immediately suspend your account, pause or cancel your access to the Services, or close your account if we suspect, in our sole discretion, that (1) your account is being used for any illegal or infringing activity; (2) you have concealed or provided false identification information or other details; (3) you have engaged in fraudulent activity; or (4) you have engaged in transactions in violation of these Terms. Turbo AI reserves the right to determine, in its sole discretion, what constitutes harassment, mischief, or unacceptable conduct with or towards other users, and where that has occurred, and may in its sole discretion, partially or completely deny, suspend or terminate access to the Services to any user that it determines has engaged in such behavior. If your account is suspended, deactivated, or terminated, you may not create another account without our prior written permission.

6. Subscriptions and Payment Information

Service tiers. Free, Pro, and Unlimited.

Billing and Payment Processing. Subscriptions are offered on monthly or annual terms and automatically renew at the end of each term until canceled. By purchasing, you authorize us and our third-party payment processor to charge all applicable fees, taxes, and any authorized charges to your selected payment method on a recurring basis. You may be required to provide payment information (e.g., card number, expiration date, billing address) to our third-party processor. Our collection and use of information is described in our Privacy Policy. The payment processor's collection and use are governed by its own terms and privacy policy. We are not responsible for the payment processor's acts or omissions. You represent that all payment information is accurate and you will promptly update it to avoid interruption of service. If a charge is declined or unpaid, we may suspend or terminate access until all amounts are paid.

Subscription Prices. Prices and availability of the Services and subscription options may change at any time. Prices are as posted on the Website and App at the time of purchase and remain valid while listed. We may provide notices (including renewal and price-change notices) by email to your account and/or through the Website and/or App. Prices exclude applicable taxes, which you are responsible for, and charges will be in the currency shown at checkout unless stated otherwise. We may change fees for future terms; any change will take effect upon renewal after notice, and your continued use after the effective date constitutes acceptance. If a trial or promotional offer converts to a paid plan, you will be charged at the end of the trial unless you cancel before conversion.

Refunds. All fees are non-refundable and non-creditable, including for partial periods, except where required by law. However, if you experience a technical malfunction or issue with the Services that we are unable to resolve, you may submit a request for a refund of any amounts prepaid for the remainder of your subscription. Such request must be submitted within 30 days of our determination that we are unable to resolve the malfunction or issue. This refund is your sole and exclusive remedy, and our sole and exclusive liability, for such malfunction or issue.

Cancellations, Renewals, and Content After Downgrade. You may manage your billing settings or cancel your subscription at any time through your account settings and either selecting "Manage Billing" or "Cancel" (or by contacting support as specified in the Services). To avoid renewal charges, cancel at least 24 hours before the end of the current term. Upon cancellation, you will retain premium access until the end of the then-current billing period; thereafter, your account will revert to the free tier and premium features will be disabled. After cancellation or downgrade, you may retain access to your existing notes, recordings, and other submitted or created content in the free tier, subject to feature limitations and our retention policies. You are responsible for exporting any data that are maintained in your account prior to termination or deletion of your account.

7. Confidentiality

"Confidential Information" means information disclosed by Turbo AI to you, directly or indirectly, that is identified as confidential or that should reasonably be understood to be confidential given its nature and the circumstances of disclosure, including: non-public features and functionality of the Services; password-protected Service Content; dashboards, analytics, and usage data; documentation, SDKs, APIs and credentials; product roadmaps, designs, and performance data; pricing not publicly posted; security and architecture information; and business plans and strategies. You will: (a) use Confidential Information solely to access and use the Services as permitted by these Terms; (b) not disclose Confidential Information to any third party; and (c) protect Confidential Information using at least the same degree of care you use to protect your own confidential information, and no less than reasonable care. You will not copy, reverse engineer, or attempt to derive any source code, models, or underlying algorithms from Confidential Information. Confidential Information does not include information that: (a) is or becomes public through no breach of these Terms; (b) was known to you without confidentiality obligations before receipt; (c) is independently developed by you without use of or reference to Confidential Information; or (d) is rightfully received from a third party without confidentiality obligations. If you are legally required to disclose Confidential Information, you may do so, provided you give Turbo AI prompt written notice (if legally permitted) and reasonable cooperation to seek protective measures. Upon request or termination, you will promptly return or destroy Confidential Information in your possession or control, except that you may retain copies as required by law or for routine archival backups, which remain subject to this section.

Turbo AI may seek injunctive relief in addition to other remedies. This section survives termination of the Terms.

8. User Representations & Warranties

You represent and warrant that all information you provide in connection with your access to or use of the Services is true, accurate, and complete to the best of your knowledge and belief.
You represent and warrant that all Inputs, content, data, prompts, files, feedback, and other materials you upload, submit, transmit, or otherwise provide to or through the Services and our use of the Inputs as permitted by these Terms: (a) are lawful; (b) do not infringe, misappropriate, or violate any confidentiality, intellectual property, privacy, publicity, contractual, or other rights of any person; and (c) are provided with all necessary notices and with all rights, licenses, consents, and permissions required from any third party (including data subjects) to collect, use, process, store, and disclose the Inputs via the Services and to enable Turbo AI to host, process, analyze, and otherwise use the Inputs to provide and improve the Services.
You represent and warrant that you will not provide to the AI-powered portions of the Services any sensitive information, including without limitation: government-issued identifiers; financial account, payment card, or tax information; health or medical information (including Protected Health Information); biometric identifiers or templates; precise geolocation; information about minors; or other categories of personal data deemed sensitive under applicable law, unless we have expressly agreed in a separate written agreement to receive and process such information.
Your use of the Services and Service Content is at your sole risk. You are solely responsible for any damage to your hardware, software, systems, or networks; any loss of data resulting from downloading or using any information from the Services; and any other loss or damage arising from your use of the Services.

9. Disclaimers

The Services and all Service Content, whether generated by Turbo AI, AI models, users, or third parties, are provided "as is," "as available," and without warranties of any kind. Turbo AI does not provide professional, legal, or medical advice or services, and no Service Content should be construed as such.
Neither Turbo AI nor its affiliates, suppliers, or licensors are obligated to provide maintenance or support for the Services. While Turbo AI uses commercially reasonable efforts to make sure that the Services are accurate and reliable, neither accuracy nor reliability is guaranteed. Turbo AI does not warrant or guarantee the quality, completeness, timeliness, correctness, or availability of the Services or Service Content (including accounts). Turbo AI does not warrant or guarantee that the Services will be uninterrupted, timely, secure, or error-free; that defects will be corrected; or that the Services or servers are free of viruses or other harmful components. Turbo AI is not responsible for typographical errors on the Services.
You must provide the equipment and Internet connections necessary to access the Services at your own expense. We do not guarantee that the Services will operate with your computer, tablet, mobile device, network, installed software, internet or mobile carrier service plans, or with any particular computer or other piece of hardware, software, equipment, or device you install on or use with your computer.
To the maximum extent permitted by applicable law, Turbo AI disclaims all warranties, express, implied, or statutory, with respect to the Services and Service Content, including without limitation warranties of availability, quality, accuracy, merchantability, fitness for a particular purpose, compatibility with any standards or user requirements, title, non-infringement, and any arising from course of dealing or usage of trade. Turbo AI has no responsibility for the timeliness, deletion, mis-delivery, or failure to store any user communications.
Some jurisdictions (including, without limitation, New Jersey) do not allow the exclusion of certain warranties; in such cases, this disclaimer applies to the fullest extent permitted by law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL TURBO AI, ITS AFFILIATES, OR ITS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, CONSULTANTS, AGENTS, SUPPLIERS, OR LICENSORS (INDIVIDUALLY A "TURBO AI PARTY" AND TOGETHER, "TURBO AI PARTIES") BE LIABLE FOR ANY LOSS OF DATA, LOSS OF PROFIT, LOSS OF GOODWILL, OR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES, WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, EVEN IF A TURBO AI PARTY HAS EXPRESS KNOWLEDGE OF THE POSSIBILITY OF THE LOSS OR DAMAGE. YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP ACCESSING AND USING THE SERVICES AND SERVICE CONTENT. WITHOUT LIMITING THE FOREGOING, IN NO EVENT WILL TURBO AI PARTIES' LIABILITY TO YOU EXCEED $100, EVEN IF THIS REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS, INCLUDING WITHOUT LIMITATION, THE STATE OF NEW JERSEY, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

11. Release and Indemnification

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THE TURBO AI PARTIES FROM AND AGAINST ALL LOSSES, CLAIMS, LIABILITIES, DEMANDS, COMPLAINTS, ACTIONS, DAMAGES, JUDGMENTS, SETTLEMENTS, FINES, PENALTIES, EXPENSES, AND COSTS (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS' FEES) THAT ARISE OUT OF OR IN CONNECTION WITH (A) YOUR VIOLATION OF APPLICABLE LAWS, (B) YOUR USE OF THE SERVICES OR SERVICE CONTENT, (C) YOUR BREACH OF THESE TERMS OR ANY OTHER TERMS ON THE SERVICES, (D) ANY INFORMATION YOU PROVIDE TO TURBO AI (INCLUDING ANY INFORMATION YOU PROVIDE TO US AS PART OF A CONTACT FORM, FEEDBACK OR SUBMISSION AND INPUTS), AND (E) YOUR INFRINGEMENT OR MISAPPROPRIATION OF ANY INTELLECTUAL PROPERTY RIGHTS. WE RESERVE, AND YOU GRANT TO US, THE EXCLUSIVE RIGHT TO ASSUME THE DEFENSE AND CONTROL OF ANY MATTER, SUBJECT TO INDEMNIFICATION BY YOU.

YOU AGREE TO RELEASE THE TURBO AI PARTIES FROM ANY AND ALL LIABILITY AND OBLIGATIONS WHATSOEVER IN CONNECTION WITH OR ARISING FROM YOUR USE OF THE SERVICES. IF AT ANY TIME YOU ARE NOT SATISFIED WITH THE SERVICES OR OBJECT TO ANY SERVICE CONTENT OR OTHER MATERIAL WITHIN OR ON THE SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO IMMEDIATELY STOP USING AND OTHERWISE ACCESSING THE SERVICES.

IF YOU ARE A CALIFORNIA RESIDENT OR COULD OTHERWISE CLAIM THE PROTECTIONS OF CALIFORNIA LAW, YOU FURTHER EXPRESSLY WAIVE THE PROVISIONS OF SECTION 1542 OF THE CALIFORNIA CIVIL CODE, WHICH READS AS FOLLOWS: "A GENERAL RELEASE DOES NOT EXTEND TO THE CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE WHICH, IF KNOWN BY HIM OR HER, MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR." YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND SECTION 1542 OF THE CALIFORNIA CIVIL CODE, AND YOU HEREBY EXPRESSLY WAIVE AND RELINQUISH ALL RIGHTS AND BENEFITS UNDER THAT SECTION AND ANY LAW OF ANY JURISDICTION OF SIMILAR EFFECT WITH RESPECT TO YOUR RELEASE OF ANY CLAIMS YOU MAY HAVE AGAINST TURBO AI.

12. Privacy Policy

We may collect certain personal information about you from your access to and use of the Services as described in our Privacy Policy, which describes our information collection, use, and disclosure practices. By accessing or using the Services, Service Content or any portion of the Website or App, you acknowledge our Privacy Policy.

13. Copyright Policy

We respect the intellectual property rights of others and we ask that our users do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), located at 17 U.S.C. § 512, and other applicable laws, we strive to expeditiously remove any infringing material from the Services if we become aware of the same. If you believe that anything on the Services infringes any copyright that you own or control, please provide our designated agent with a notice that contains the following information:

A description of the copyrighted work(s) that you claim have been infringed
A description of the allegedly infringing material, including its location on the Website and/or App
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
Your email address, telephone number, and mailing address
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf
An electronic or physical signature of a person authorized to act on behalf of the copyright owner

Your notice must meet the then-current requirements implemented by the DMCA. Contact information for our designated agent for notice of claims of copyright infringement is as follows:

14. Links to Third-Party Websites

The Services may contain links to third-party websites or services that are not owned or controlled by Turbo AI. Turbo AI has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that Turbo AI shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

15. Governing Law

Unless expressly prohibited by the law of your place of residence, these Terms, and your access to and use of the Services, are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Venue is exclusively in the state or federal courts, as applicable, located in Dallas, Texas. You expressly agree to the exclusive jurisdiction and venue of those courts.

16. Dispute Resolution - Arbitration

You agree to resolve any disputes arising under these Terms or relating to the Services through binding arbitration, on an individual basis, as set forth below.

WAIVER. YOU UNDERSTAND THAT BY AGREEING TO BINDING ARBITRATION, YOU ARE GIVING UP YOUR RIGHT TO A TRIAL BY JURY. YOU UNDERSTAND AND AGREE THAT BY AGREEING TO BINDING ARBITRATION ON AN INDIVIDUAL BASIS, YOU MAY NOT BRING A CLAIM AGAINST TURBO AI IN A CLASS ACTION LAWSUIT AND WAIVE ANY RIGHT TO A CLASS ACTION, AND THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN ONE OR MORE PERSON'S OR PARTY'S CLAIMS IN A CLASS OR PROCEEDING. In the event a court determines that the foregoing is unenforceable, then such claim must be severed from the arbitration and brought in court, subject to Turbo AI's right to appeal.

Good Faith Discussions. You and Turbo AI must first attempt to resolve any dispute by good faith discussions, including via email. If the parties cannot resolve a dispute with good faith discussions, then either party may submit the dispute to binding arbitration as set forth in these Terms.

Rules. You agree that arbitration will be conducted by JAMS in accordance with its Streamlined Arbitration Rules and Procedures unless we otherwise both agree to use the Comprehensive Arbitration Rules and Procedures, then in effect and as amended herein ("Rules"). These Rules can be found at https://www.jamsadr.com/rules-streamlined-arbitration. You and Turbo AI agree that this agreement to arbitrate involves a transaction of interstate commerce and therefore the Federal Arbitration Act will govern the interpretation and enforceability of this agreement to arbitrate.

Initiating a Claim. The party desiring to initiate arbitration must provide the other party a Demand for Arbitration in accordance with the Rules and the parties will thereafter mutually agree upon the arbitrator. If the parties cannot agree upon the arbitrator within ten (10) days, an arbitrator will be appointed in accordance with the Rules.

Arbitrator. Arbitration will be before one (1) arbitrator who will have exclusive authority to resolve any disputes arising under these Terms or with regard to the Services, including as to the enforceability and/or formation of this agreement to arbitrate made between you and Turbo AI.

Location. You agree that arbitration will take place exclusively in Dallas, Texas. However, where the disclosed claims or counterclaims do not exceed $25,000, the dispute may be resolved by the submission of documents only/desk arbitration. Either party may, however, ask for a hearing, or the arbitrator may decide a hearing is necessary.

Time Limit. Any claim by you arising in connection with these Terms or the Service must be commenced by you within one (1) year of the dispute giving rise to the claim.

Confidentiality. The parties will not make any comments or announcements to the public about the subject matter or outcome of any arbitration.

Arbitrator's Decision. The arbitrator's decisions and judgment will be final and binding on the parties but will have no precedential effect. The arbitrator will not have the authority to award damages outside of those set forth in these Terms.

Costs and Expenses. Each party will pay their own expenses and fees, including their own attorneys' fees, arising from arbitration, unless the arbitrator determines that your claims were improper or frivolous, in which case the arbitrator may require you to reimburse us for certain fees and expenses in accordance with the Rules.

Exceptions. Notwithstanding anything to the contrary in this Section, you and Turbo AI each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's intellectual property rights.

Opt-Out. You may opt out of this arbitration agreement by sending written notice to legal@turbolearn.ai within 30 days of first accepting these Terms. Your notice must include your full name, email address associated with your account, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, you may still bring claims in court, but you will still be bound by all other provisions of these Terms. Opting out will not affect any other aspect of your relationship with Turbo AI.

17. General

Feedback. Turbo AI welcomes comments regarding the Services. If you submit comments or feedback, they are non-confidential and non-proprietary. We may use, copy, disclose, and exploit any feedback at our discretion, without attribution, notice, or compensation to you.

Assignment. We may assign our rights and delegate our duties under these Terms, in whole or in part, at any time without notice to you. These Terms inure to the benefit of Turbo AI's successors and assigns. You may not assign or delegate any rights or obligations under these Terms without our prior written consent, and any attempted assignment without such consent is void.

Entire Agreement; No Waiver. These Terms, including our Privacy Policy, are the entire agreement between you and Turbo AI regarding the Services and supersede all prior and contemporaneous understandings regarding the Services. Our failure to enforce any provision is not a waiver. Any waiver must be in a writing signed by Turbo AI. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

Section Headings. The section headings appearing in these Terms have been inserted for the purpose of convenience and ready reference. They do not purport to, and shall not be deemed to, define, limit or extend the scope or intent of the clauses to which they pertain.

Survival. The following Sections, and any provisions that by their nature should survive, will survive termination or expiration of these Terms or your access to or use of the Services, including: Section 7 (Confidentiality), Section 9 (Disclaimers), Section 10 (Limitation of Liability), Section 11 (Release and Indemnification), Section 15 (Governing Law), Section 16 (Dispute Resolution - Arbitration), and Section 17 (General).

Force Majeure. Turbo AI is not liable for any delay or failure to perform due to causes beyond its reasonable control, including acts of God, acts of government, acts of public enemy, terrorism, civil disorder, labor disturbances, fires, floods, earthquakes, extreme weather, epidemics, pandemics, embargoes, shortages, power failures, telecommunications or internet outages, or similar events.

Electronic Communications and E-Sign Consent. You consent to receive all agreements, notices, disclosures, and other communications from Turbo AI electronically, to the extent permitted by law, including by email, in-product notifications, and postings on the Services. You consent to the use of electronic signatures and records and agree they have the same force and effect as ink signatures and paper records. You should print or save copies of all such communications for your records. You may withdraw consent as required by law by contacting us, though we may terminate or limit the Services if you withdraw consent.

Law Enforcement Cooperation. Turbo AI may cooperate with and disclose information to law enforcement or other government authorities if you are suspected of violating applicable laws or these Terms, or if we believe such cooperation or disclosure is reasonably necessary to comply with legal obligations or protect rights, safety, or property. YOU WAIVE AND HOLD THE TURBO AI PARTIES HARMLESS FOR ANY COOPERATION WITH, OR DISCLOSURE OF YOUR INFORMATION TO, LAW ENFORCEMENT RELATING TO YOUR SUSPECTED VIOLATION OF APPLICABLE LAWS, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Notices. Legal notices to Turbo AI must be sent by: (i) email to legal@turbolearn.ai and (ii) certified mail (return receipt requested) or a nationally recognized overnight courier, to: TurboLearn, Inc., Attn: Legal, 6287 Claridge Ln, Frisco, Texas 75035. Notices to you may be provided by email to the address associated with your account, by in-product notifications, or by posting on the Services. Notices are deemed given: (A) for email, when sent, provided the sender does not receive an error or bounce-back message; (B) for in-product notifications or postings, upon posting; and (C) for mail or courier, when delivered or when delivery is refused as shown in the carrier's records. You are responsible for keeping your contact information current. Either party may update its notice address by providing notice as set forth in this Section. Service of process on Turbo AI is effective only upon physical delivery to the mailing address above.

Access from Outside of the United States. The Services are operated from the United States and is not intended to subject Turbo AI to the laws or jurisdiction of any state, country, or territory other than the United States. If you access or use the Services from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States and in other countries where we or our service providers operate, which may have data protection laws that are different from those of your jurisdiction. For more information, please review our Privacy Policy.